Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

We expect our employees to serve our customers professionally and efficiently. Please take a few minutes and let us know how we’re doing. This survey should be completed by the individual that had contact with the inspector. Your responses will help us improve our service.
Thank you for your participation.
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General Information
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Please Rate the Service

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Suggestions for Improvement
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Contact Information
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Would you like someone to contact you regarding your responses on this survey?

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Thank you for taking the time to fill out our survey. We rely on your feedback to help us improve our services. Your input is greatly appreciated.
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