Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

Updated: January 2019.

General

Vcrma.org strives to ensure that its services are accessible to people with disabilities. Vcrma.org has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on Vcrma.org

Vcrma.org makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Vcrma.org to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The Vcrma.org accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Vcrma.org continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Vcrma.org fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Vcrma.org or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Vcrma.org Customer Support as follows:

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