Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

Your Opinion is Valuable

Please take a minute to complete this questionnaire. We expect our employees to serve the public courteously and efficiently. Please take a few minutes and let us know how we’re doing.
Your responses will help us improve our service.

 

Su Opinión es Importante

Favor de tomar unos minutos y completar este cuestionario.
Nosotros esperamos que nuestros empleados sirvan al público cortésmente y eficientemente. Por favor tome unos minutos y haganos saber como estamos sirviéndole.
Su respuesta nos ayudará a mejorar nuestro servicio.

 

Thank you for your valuable feedback,

Dave Ward, Planning Division Director