Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety, and environment by carrying out adopted laws and policies, and educating, assisting, and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work, and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

The process begins with a complaint filed by a concerned citizen.

  • Anyone may submit a signed complaint about activities and/or structures on a piece of property. All complaints are confidential. The complainant’s name is not revealed to the violator unless ordered by the Court.

  • The complaint will be logged in and assigned to a Code Compliance Officer who covers the area where the complaint has occurred. A Courtesy Notice of the alleged violation typically will be sent to the property owner. This notice encourages all involved parties to resolve suspected violations within 30 days, before they become formally recognized and additional enforcement action is taken.

  • Thirty (30) days after the Courtesy Notice has been mailed or posted, the Code Compliance Officer will investigate and conduct a site visit. If the violation has never existed or been abated, no further action is taken.

  • If the Code Compliance Officer confirms that a violation of the County’s Zoning Ordinance or Building Code exists and the property owner or tenant has failed to correct it, a Notice of Violation will be sent to the property owner. Simultaneously, a Notice of Impending Administrative Civil Penalties is issued. The Code Compliance Officer will then work with the owner of the property to bring about compliance in a timely manner.

  • If the violation continues unabated for another 30 days, the County will then record a Notice of Noncompliance on the property, which is the same as recording a lien and Civil administrative penalties may also be imposed. Civil administrative penalties for non-abated violations range from $50 to $1000 per violation per day. The County’s Civil Administrative Penalties Program is described in more detail in the County’s Zoning Ordinance and Building & Safety Code.

  • Where a violation poses an immediate threat to public health or safety, or where the violation is a repeat offense or is transient in nature the 30-day notice and compliance periods described above may be waived and immediate enforcement and/or legal action (citation or criminal complaint) may be taken.

  • File a Complaint- Please go to this page and fill-out the Report A Potential Violation form.